During September and October 2026, 63 people shared feedback with us about 39 health and care services. A further 181 people contacted us for information and advice. People described caring staff, prompt appointments and clear explanations, alongside difficulties accessing services, delays in care and uncertainty about treatment. Hospital care, GP services and dentistry were among […]
06 November 2026
Find out what people told us about Wirral’s health and care services during July and August 2026, and how we are using their feedback.
29 September 2026
The Local Healthwatch Impact 2025/26 report shows how community insight is helping improve health and social care across England. Discover the national findings and how Healthwatch Wirral’s work is making a difference locally.
29 September 2026
To better understand care homes’ experiences of access to health services, we surveyed care and residential homes across Wirral about the support they receive from GP services, dental services, community and specialist teams, Teletriage, hospital care, and the North West Ambulance Service. Our full report includes a full breakdown for each service, as well as recommendations to help healthcare services better support residents and care homes.
18 August 2026
At the start of 2026, Healthwatch Wirral supported Wirral Council’s consultation with people who use Day Services and Wirral Evolutions services by providing independent support to help individuals complete their questionnaires. We visited seven Day Service locations over a three-month period to help people understand the consultation and share their views in an accessible way.
02 July 2026
Way Forward is Healthwatch Wirral’s non‑clinical High Intensity Use (HIU) programme, designed to support people who frequently attend urgent and emergency care. Rather than focusing on treatment in hospital, the project gives personalised, community‑based support to help people understand what help is available and how to feel more confident in managing their health and wellbeing.
11 May 2026
