We make sure health and social care decision-makers hear your voice and use your feedback to improve care.
What we doThis report outlines Healthwatch Wirral’s contribution to the Call Before Convey Service Pilot, focusing on the methods used to collect patient feedback and the insights gained from the participants. These findings aim to ensure patient experience and satisfaction is valued in evaluating the pilot’s success and exploring its potential for broader implementation.
View reportThe March BRIDGE Forum was well attended by a diverse representation from Health, Care and Community. It was interactive and very informative session.
View reportOur job at Healthwatch is simple, to help make health and social care work better for everyone. So when we were asked to review plans around the implementation of an Enhanced Access Service Model for GP Practices in Wirral we jumped at the chance. A lot of feedback that we receive from the public relates […]
Find out moreWe have played a major role this year working with CWP, Rethink Mental Illness and experts by experience & wider colleagues to support the CMH transformation work here on Wirral and extending to Cheshire.
Find out moreYoung carers are often an invisible group in our society, but they have valuable insights into health and social care. We worked with Barnardo’s Action with Young Carers Wirral to hold a second focus group in Dec 2021.
Find out more3,700 people
shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
Share your experiences1,200 people
people came to us and received clear advice and information.
Have your say about the local health and social care services in your area.
No matter how big or small the issue is, we want to hear about it.
Tell us what you thinkHealthwatch Wirral recently carried out research on services provided by Medequip from users of its Community Equipment Loan Service, which operates across the Borough. Medequip wanted to hear from people who use their service about how it operates with the aim of promoting its commitment to inclusivity and continuous improvement. Discussions for the collaboration began […]
30 January 2025
With winter still upon us and the cold weather continuing to affect many of us, Healthwatch Wirral have created an online resource with lots of information about how to keep well in winter. Healthwatch Wirral’s Stay Well This Winter© flipbook , which can be viewed online by clicking here, features contact details for local organisations that […]
29 January 2025
GPs have been taking part in collective action since August 1st this year. This means you may notice some changes in the way services are provided. As part of GP collective action, GPs may stop or reduce certain work – although most services will continue as normal for patients and the NHS has said it is […]
30 October 2024
