Your health and social care champion

We make sure health and social care decision-makers hear your voice and use your feedback to improve care.

What we do

Latest Reports

Way Forward: Reducing High Intensity Use of Emergency Care

Way Forward is Healthwatch Wirral’s non‑clinical High Intensity Use (HIU) programme, designed to support people who frequently attend urgent and emergency care. Rather than focusing on treatment in hospital, the project gives personalised, community‑based support to help people understand what help is available and how to feel more confident in managing their health and wellbeing.

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Arrowe Park Hospital chaperoned Enter and View – March 2026

Healthwatch Wirral carried out an Enter and View visit to the Accident and Emergency (A&E) Department at Arrowe Park Hospital. The visit was a planned, chaperoned engagement that involved Healthwatch Wirral Authorised Representatives (HWWARs) spending time within the department, supported by senior clinical leadership, to gain first‑hand insight into the environment and how services operate during periods of pressure.

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Our year in review 2024 - 25

10,129

people shared their experiences of health & social care and sought clear advice and information.

Share your experiences

24,000+

contacts and interactions resgistered with Healthwatch Wirral between Q3 2024 and Q1 2025.

Have your say

Have your say about the local health and social care services in your area.

No matter how big or small the issue is, we want to hear about it.

Tell us what you think