We make sure health and social care decision-makers hear your voice and use your feedback to improve care.
What we doThis report outlines Healthwatch Wirral’s contribution to the Call Before Convey Service Pilot, focusing on the methods used to collect patient feedback and the insights gained from the participants. These findings aim to ensure patient experience and satisfaction is valued in evaluating the pilot’s success and exploring its potential for broader implementation.
View reportThe March BRIDGE Forum was well attended by a diverse representation from Health, Care and Community. It was interactive and very informative session.
View reportOur job at Healthwatch is simple, to help make health and social care work better for everyone. So when we were asked to review plans around the implementation of an Enhanced Access Service Model for GP Practices in Wirral we jumped at the chance. A lot of feedback that we receive from the public relates […]
Find out moreWe have played a major role this year working with CWP, Rethink Mental Illness and experts by experience & wider colleagues to support the CMH transformation work here on Wirral and extending to Cheshire.
Find out moreYoung carers are often an invisible group in our society, but they have valuable insights into health and social care. We worked with Barnardo’s Action with Young Carers Wirral to hold a second focus group in Dec 2021.
Find out more3,700 people
shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
Share your experiences1,200 people
people came to us and received clear advice and information.
Have your say about the local health and social care services in your area.
No matter how big or small the issue is, we want to hear about it.
Tell us what you thinkEvery year we send out a request for a review of your experience with Healthwatch Wirral, and we encourage constructive feedback on how well, or not so well, we supported you. You can leave your feedback on https://healthwatchwirral.co.uk/service-feedback/ or by emailing [email protected] Your feedback is anonymous so feel free to mention a member of the team by […]
10 June 2025
Each month, Healthwatch Wirral continues its commitment to putting people’s voices at the heart of health and care. From listening to individual concerns to supporting system-wide collaboration, our team work across the borough to ensure residents feel heard and supported. We engage with thousands of people every year, through meetings, outreach, events, and one-to-one conversations, […]
04 June 2025
You will have noticed that our Feedback Centre has been missing from our website over the last few months – that’s because the team at Healthwatch Wirral have been working hard to improve how we collect, analyse and use the feedback you share with us about your health and social care experiences. The team have […]
04 June 2025
