Your health and social care champion

We make sure health and social care decision-makers hear your voice and use your feedback to improve care.

What we do

Latest Reports

Call Before Convey Service Pilot Report

This report outlines Healthwatch Wirral’s contribution to the Call Before Convey Service Pilot, focusing on the methods used to collect patient feedback and the insights gained from the participants. These findings aim to ensure patient experience and satisfaction is valued in evaluating the pilot’s success and exploring its potential for broader implementation.

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BRIDGE Forum Notes – March 2025

The March BRIDGE Forum was well attended by a diverse representation from Health, Care and Community. It was interactive and very informative session.

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Our Projects

GP Enhanced Access Survey

Our job at Healthwatch is simple, to help make health and social care work better for everyone. So when we were asked to review plans around the implementation of an Enhanced Access Service Model for GP Practices in Wirral we jumped at the chance. A lot of feedback that we receive from the public relates […]

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Community Mental Health Transformation – Wirral Alliance building

We have played a major role this year working with CWP, Rethink Mental Illness and experts by experience & wider colleagues to support the CMH transformation work here on Wirral and extending to Cheshire.

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Young Carers’ Voice Focus Group

Young carers are often an invisible group in our society, but they have valuable insights into health and social care. We worked with Barnardo’s Action with Young Carers Wirral to hold a second focus group in Dec 2021.

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All projects

Our year in review 2023 - 24

3,700 people

shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.

Share your experiences

1,200 people

people came to us and received clear advice and information.

Have your say

Have your say about the local health and social care services in your area.

No matter how big or small the issue is, we want to hear about it.

Tell us what you think