Your health and social care champion

We make sure health and social care decision-makers hear your voice and use your feedback to improve care.

What we do

Latest Reports

Dundoran Nursing and Residential Home – Enter & View Report

Dundoran Nursing and Residential Home, 47 Vyner Rd South, Noctorum, Wirral, CH43 7PW, has 32 well-furnished and tastefully decorated bedrooms of varying sizes. All bedrooms have a TV aerial point, telephone socket and a nurse call bell. Dundoran can accommodate couples and those requiring ensuite facilities.

View report

Lighthouse Lodge – Enter & View Report

At Lighthouse Lodge we pride ourselves on creating a welcoming home- from-home atmosphere that, at its core, delivers quality person-centred care and services that meet the individual needs of each resident. (Extract taken from Lighthouse Lodge website

View report

Our Projects

GP Enhanced Access Survey

Our job at Healthwatch is simple, to help make health and social care work better for everyone. So when we were asked to review plans around the implementation of an Enhanced Access Service Model for GP Practices in Wirral we jumped at the chance. A lot of feedback that we receive from the public relates […]

Find out more

Community Mental Health Transformation – Wirral Alliance building

We have played a major role this year working with CWP, Rethink Mental Illness and experts by experience & wider colleagues to support the CMH transformation work here on Wirral and extending to Cheshire.

Find out more

Young Carers’ Voice Focus Group

Young carers are often an invisible group in our society, but they have valuable insights into health and social care. We worked with Barnardo’s Action with Young Carers Wirral to hold a second focus group in Dec 2021.

Find out more
All projects

Our year in review 2022 - 23

7,857 people

shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.

Share your experiences

28,456 people

people came to us for advice via email, phone, online or face-to-face.

Have your say

Have your say about the local health and social care services in your area.

No matter how big or small the issue is, we want to hear about it.

Tell us what you think