Privacy Policy

Personal Information

This privacy policy applies to https://healthwatchwirral.co.uk and its mobile site, owned and operated by Healthwatch Wirral (collectively: “We”, “Us”, and “Our”). This privacy policy describes how Healthwatch Wirral collects and uses the personal information you provide on our website https://healthwatchwirral.co.uk. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

You can view all of the content on our site without providing personal information. However, if you seek additional information by using one of our contact forms, personal information will be requested, including your name, email address and phone number. The information you submit via our request form is then shared only with the team at Healthwatch Wirral. Healthwatch Wirral does not share, sell, rent, or trade your personal information with third parties for their promotional purposes, unless authorized by you. We will share your personal information with third parties only in the ways that are described in this privacy policy.

We may provide your personal information to companies that provide services to help us with our activities such as offering support and advice. These companies are authorized to use your personal information only as necessary to provide these services to us.

Testimonials and Case Studies

Within our monthly monitoring we post case studies and upload to our website. These case studies never contain personal information.

Cookies and Other Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by Healthwatch Wirral and our partners e.g. marketing partners, affiliates, or analytics or service providers e.g. customer experience optimization provider, etc. These technologies are used in analysing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We use cookies to store your information so you don’t have to enter it more than once if you so choose. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Analytics / Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do not link this automatically-collected data to personal information.

Newsletter

You will be added to our newsletter mailing list only if you register to receive it. We do not share your name or e-mail address with other companies. If you wish to unsubscribe from our newsletter, you may opt out by clicking on the “Unsubscribe” link in any of the email newsletters.

User Access and Choice

If your personal information changes, or if you no longer desire our service, you may correct, update or delete it by emailing us at [email protected] or by postal mail at the contact information listed below and we will respond to your request within a reasonable timeframe. We will retain your information for as long as your case is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

We do not knowingly collect any information from individuals under the age of 18. If we are made aware of information collected from an individual under the age of 18, we will remove their information from our system as soon as possible.

Links to Other Sites

We provide links to other companies and services from our site. Once you leave our site and enter another site, you are subject to their privacy policies. If you submit personal information to any of those sites, your information is governed by their privacy policies. You should carefully review the company’s privacy policy before using that site.

Legal Disclaimer

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website. If Healthwatch Wirral is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Security Measures

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. While no data transfer can be completely secure, we will make reasonable efforts to secure all data that is transferred, stored or processed. We recommend that you take every precaution to protect your personal information when you are on the internet. For example, use a secure browser, change your passwords often, and select a strong password by choosing a combination of numbers, letters and characters. The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us.

Healthwatch Wirral reserves the right to make material changes to its Privacy Policy. These changes will be posted prominently to our privacy policy, the home page, and other places we deem appropriate.

Healthwatch Wirral, Liscard Business Centre, The Old School, 188 Liscard Road, Liscard, CH44 5TN

0151 230 8957

[email protected]

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