Project Reports

Wirral Carers Survey Report – January 2026

To mark Carers Rights Day 2025, Healthwatch Wirral launched a survey to better understand unpaid Carers’ experiences and the challenges they face when accessing health and social care support. View the report and the findings here.

15 January 2026

GP Primary Care Access Recovery Plan Report

This report outlines Healthwatch Wirral’s latest evaluation into how Primary Care Networks in Wirral are adopting the NHS Primary Care Access Recovery Plan (PCARP) to modernise general practice. The report highlights their progress in digital tools, care navigation, and patient access, while examining how these changes impact health inequalities and the wider health and care […]

10 October 2025

Call Before Convey Service Pilot Report

This report outlines Healthwatch Wirral’s contribution to the Call Before Convey Service Pilot, focusing on the methods used to collect patient feedback and the insights gained from the participants. These findings aim to ensure patient experience and satisfaction is valued in evaluating the pilot’s success and exploring its potential for broader implementation.

09 April 2025

Medequip Project Report

In 2024, Medequip asked Healthwatch Wirral (HWW) to provide an independent evaluation of their service and enhance their approach to gathering service user feedback. Healthwatch Wirral could also promote awareness of Medequip services in the community as well as provide information about wider health and social care provision. This collaboration aimed to develop a structured, […]

29 January 2025

GP Enhanced Access Survey Report

We have recently published the results of a year-long study into GP Enhanced Access appointments in Wirral The report highlights key findings and trends that have emerged from our research with healthcare professionals, front-line staff and people who go to GPs in Wirral. The study found that vital information, such as the types of appointments […]

30 October 2024

ADHD Assessment Survey Results

Healthwatch Wirral conducted an online survey during May and June 2024 to gather public feedback from people who are waiting for an assessment for Attention Deficit Hyperactivity Disorder (ADHD), Autism Spectrum Disorder (ASD) and Autistic Spectrum Condition (ASC) from services within the NHS. Key areas of the research included the process of seeking referrals, awareness […]

07 October 2024