NHS App – Are You Ready for More of Your Health to Be Online?
News - 22 August 2025
The NHS App is one way people in England can manage parts of their healthcare from their phone, tablet, or computer. You can, for example, book GP appointments, order repeat prescriptions, and view some of your medical records.
The government has plans to expand what the app can do over the next few years. This could include giving patients access to more of their health information in one place and offering more ways to manage care digitally or give feedback about your experiences.
Not everyone currently uses the app, and there are many reasons for that. Healthwatch Wirral wants to understand local experiences of using the app, so we’re running a short survey.
We’d like to hear from you whether you:
- Use the NHS App regularly
- Have tried it once or twice
- Have never used it
Your feedback will help us share a clear, local picture of how people in Wirral are experiencing (or not experiencing) digital healthcare.
To request a paper copy or the survey in a different format, please call 0151 230 8957 or email [email protected]. We are also happy to help you fill it in over the phone or in person.
Your experience matters and can inspire change.