News

Cover of the guide to using devices and health services online, helping people build digital confidence and access care information.

Your Guide to Accessing Health Services Online

Would you like help with setting up electronic devices, changing settings to suit you, accessing information about your health and care online, and using websites and emails? You can access the full guide here.

23 October 2025

What does Healthwatch Wirral do with your feedback?

Every day, people in Wirral share their stories with Healthwatch about the care they receive. Some tell us what worked well, others highlight problems or gaps. But what happens next? Your feedback doesn’t stop with us – here’s how we use it to make a difference:  Your stories make a real difference. By speaking up, […]

20 October 2025

Improving GP Access in Wirral: What’s Changing and What’s Next

Healthwatch Wirral has reviewed how local GP practices are improving access to care as part of the Primary Care Access Recovery Plan (PCARP). PCARP is an NHS programme designed to make it quicker and easier for people to contact their GP. It supports practices to modernise their systems — for example by upgrading phone lines, […]

20 October 2025

 Thinking of quitting smoking? Stoptober is a good time to share your experiences

October is Stoptober – the national campaign encouraging smokers to quit for 28 days, with the aim of stopping for good. Research shows that if you can stop smoking for 28 days, you’re five times more likely to give up permanently. In Wirral, local stop smoking support has been commissioned to provide free help for […]

16 October 2025

NHS App – Are You Ready for More of Your Health to Be Online?

The NHS App is one way people in England can manage parts of their healthcare from their phone, tablet, or computer. You can, for example, book GP appointments, order repeat prescriptions, and view some of your medical records. The government has plans to expand what the app can do over the next few years. This […]

22 August 2025

Need an urgent dental appointment? There’s now more help available

If you’ve ever tried to get an urgent dental appointment, you’ll know it can be stressful and sometimes difficult to find help quickly. The government has recently funded extra urgent and unplanned dental appointments across England. For Cheshire and Merseyside, this means 46,600 additional appointments are now available at 124 NHS dental practices – about a third […]

22 August 2025