This page provides access to Guidance, Apps, Information and Toolkits that link people to Wirral services, groups and agencies that are out there for all of us. There are 1000’s of services, activities and agencies across our Wirral Community and it can be hard to find the right thing for you.
Guidance
NHS Complaints Advocacy Support
Central Office Number: 0151 230 8957
NHS Complaints Advocacy Referral Form
Social Care Complaints Advocacy Support
n-compass Advocacy Hub
0300 2000 083
https://www.n-compass.org.uk/services/advocacy-service/wirral-advocacy-hub
Coronavirus (COVID-19)
We have set up this page to enable you to have access to the latest updates/information from Public Health England, plus other sources such as Healthwatch England.
Apps
NHS Apps
Apps can be a useful tool to help you manage health conditions, get information and advice and improve your general wellbeing.
The NHS has a library of trusted health and wellbeing apps to help with a wide range of issues, from child and baby health and parenting to mental health, diabetes, cancer support and much more.
You can find a list of NHS-approved apps and search by category here
Information
Keep Wirral Well Z-card
This Z-card has been designed to offer local information (correct as of Jan 2022) on where to get help for medical issues on the Wirral, including mental health and wellbeing support, walk-in and urgent treatment centres and opening times, and other useful numbers.
Spare5
Spare 5 has been developed to encourage people to make time for each other! Optimising access to information relating to your health and wellbeing, Spare 5 provides access to Guidance, Apps, Information and Toolkits that link people to Wirral services, groups and agencies that are out there for all of us.
We all know the importance of talking. There are many national campaigns currently advocating this. Spare 5 is supporting Wirral to unite on this message and strive to reduce feelings of isolation and promote inclusion.
Spare 5 gives permission back to us all to listen, connect, know what’s out there and value each other.
Wirral Infobank
Wirral InfoBank is an online resource to help you find support services near you. They are also here to support Wirral residents requiring advice, guidance and additional help during this ongoing and difficult coronavirus (COVID-19) crisis.
Recite Me is a web accessibility solution which allows customers and clients to customise your website in a way that works best for them.
Toolkits
Pathways
Although there are many NHS services available to people in Wirral, there are no clear, simple pathways directing users to the referral mechanism or the criteria for access. Healthwatch Wirral is working with Wirral CCG to promote services to ensure patients can access care and support earlier and closer to home. These pathways have been developed to help promote and improve the access to services in partnership with the service providers and the contract teams. The independence of Healthwatch ensures a non-biased approach and enables relationships to be forged thus creating trust enabling Healthwatch to become a ‘critical friend’ in ensuring positive outcomes for vulnerable Wirral people.
Seeing The Armour – Moving Forward From Shielding
We have heard from people in our community that it’s been hard for some of us to really know what to do if you have been shielding and feel vulnerable.
This is a simple resource to help you reflect and plan. It also provides you with some simple messages, key contacts and information you may want right now.
This resource can be printed you may also want some additional support to go through this.
If you need more help or information please get in touch on: 0151 230 8957
Please click in the link to access Version 2 of Seeing the light through the armour …thrive don’t just survive!
Dementia Wellbeing in the COVID-19 pandemic
NHS England has produced a resource to help people understand adjustments that may be made to dementia pathways during the pandemic. It is aimed at clinicians but can also be used by carers of people with dementia.
The last two pages are especially helpful as they include links to support organisations for people with dementia and their carers.
You may also find it useful to read our ‘Dementia Pathway’ resource, which is available in the GAIT Toolkits section under ‘Pathways’.
Wirral CAMHS Learning Disability Bereavement Guide
CAMHS clinicians have produced a guide to supporting young people with learning disabilities after a bereavement. The guide is designed to be used by parents, carers and professionals and may be relevant for all children who have suffered a bereavement.