BRIDGE Forum Notes – October 2025
The October BRIDGE Forum was well attended by a diverse representation from Health, Care and Community.
View reportYour health and social care champion
We make sure health and social care decision-makers hear your voice and use your feedback to improve care.
What we doLatest Reports
GP Primary Care Access Recovery Plan Report
This report outlines Healthwatch Wirral’s latest evaluation into how Primary Care Networks in Wirral are adopting the NHS Primary Care Access Recovery Plan (PCARP) to modernise general practice. The report highlights their progress in digital tools, care navigation, and patient access, while examining how these changes impact health inequalities and the wider health and care […]
View reportOur Projects
GP Enhanced Access Survey
Our job at Healthwatch is simple, to help make health and social care work better for everyone. So when we were asked to review plans around the implementation of an Enhanced Access Service Model for GP Practices in Wirral we jumped at the chance. A lot of feedback that we receive from the public relates […]
Find out moreCommunity Mental Health Transformation – Wirral Alliance building
We have played a major role this year working with CWP, Rethink Mental Illness and experts by experience & wider colleagues to support the CMH transformation work here on Wirral and extending to Cheshire.
Find out moreYoung Carers’ Voice Focus Group
Young carers are often an invisible group in our society, but they have valuable insights into health and social care. We worked with Barnardo’s Action with Young Carers Wirral to hold a second focus group in Dec 2021.
Find out moreOur year in review 2023 - 24
3,700 people
shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
Share your experiences1,200 people
people came to us and received clear advice and information.
Have your say
Have your say about the local health and social care services in your area.
No matter how big or small the issue is, we want to hear about it.
Tell us what you thinkNews and views
What does Healthwatch Wirral do with your feedback?
Every day, people in Wirral share their stories with Healthwatch about the care they receive. Some tell us what worked well, others highlight problems or gaps. But what happens next? Your feedback doesn’t stop with us – here’s how we use it to make a difference: Your stories make a real difference. By speaking up, […]
20 October 2025
Improving GP Access in Wirral: What’s Changing and What’s Next
Healthwatch Wirral has reviewed how local GP practices are improving access to care as part of the Primary Care Access Recovery Plan (PCARP). PCARP is an NHS programme designed to make it quicker and easier for people to contact their GP. It supports practices to modernise their systems — for example by upgrading phone lines, […]
20 October 2025
NHS App – Are You Ready for More of Your Health to Be Online?
The NHS App is one way people in England can manage parts of their healthcare from their phone, tablet, or computer. You can, for example, book GP appointments, order repeat prescriptions, and view some of your medical records. The government has plans to expand what the app can do over the next few years. This […]
22 August 2025