Annual Report 2024–25
This report showcases how our work has made a difference to local people during 2024-25.
View reportYour health and social care champion
We make sure health and social care decision-makers hear your voice and use your feedback to improve care.
What we doLatest Reports
Call Before Convey Service Pilot Report
This report outlines Healthwatch Wirral’s contribution to the Call Before Convey Service Pilot, focusing on the methods used to collect patient feedback and the insights gained from the participants. These findings aim to ensure patient experience and satisfaction is valued in evaluating the pilot’s success and exploring its potential for broader implementation.
View reportOur Projects
GP Enhanced Access Survey
Our job at Healthwatch is simple, to help make health and social care work better for everyone. So when we were asked to review plans around the implementation of an Enhanced Access Service Model for GP Practices in Wirral we jumped at the chance. A lot of feedback that we receive from the public relates […]
Find out moreCommunity Mental Health Transformation – Wirral Alliance building
We have played a major role this year working with CWP, Rethink Mental Illness and experts by experience & wider colleagues to support the CMH transformation work here on Wirral and extending to Cheshire.
Find out moreYoung Carers’ Voice Focus Group
Young carers are often an invisible group in our society, but they have valuable insights into health and social care. We worked with Barnardo’s Action with Young Carers Wirral to hold a second focus group in Dec 2021.
Find out moreOur year in review 2023 - 24
3,700 people
shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
Share your experiences1,200 people
people came to us and received clear advice and information.
Have your say
Have your say about the local health and social care services in your area.
No matter how big or small the issue is, we want to hear about it.
Tell us what you thinkNews and views
NHS App – Are You Ready for More of Your Health to Be Online?
The NHS App is one way people in England can manage parts of their healthcare from their phone, tablet, or computer. You can, for example, book GP appointments, order repeat prescriptions, and view some of your medical records. The government has plans to expand what the app can do over the next few years. This […]
22 August 2025
Need an urgent dental appointment? There’s now more help available
If you’ve ever tried to get an urgent dental appointment, you’ll know it can be stressful and sometimes difficult to find help quickly. The government has recently funded extra urgent and unplanned dental appointments across England. For Cheshire and Merseyside, this means 46,600 additional appointments are now available at 124 NHS dental practices – about a third […]
22 August 2025
Review decision to abolish independent local Healthwatch
Healthwatch Wirral has joined colleagues across England to promote a national petition to protect the independence of local voices in health and care, and we’re encouraging as many people as possible to sign and show their support.
14 August 2025