Your health and social care champion

We make sure health and social care decision-makers hear your voice and use your feedback to improve care.

What we do

Latest Reports

BRIDGE Forum Notes – October 2025

The October BRIDGE Forum was well attended by a diverse representation from Health, Care and Community.

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GP Primary Care Access Recovery Plan Report

This report outlines Healthwatch Wirral’s latest evaluation into how Primary Care Networks in Wirral are adopting the NHS Primary Care Access Recovery Plan (PCARP) to modernise general practice. The report highlights their progress in digital tools, care navigation, and patient access, while examining how these changes impact health inequalities and the wider health and care […]

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Our Projects

GP Enhanced Access Survey

Our job at Healthwatch is simple, to help make health and social care work better for everyone. So when we were asked to review plans around the implementation of an Enhanced Access Service Model for GP Practices in Wirral we jumped at the chance. A lot of feedback that we receive from the public relates […]

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Community Mental Health Transformation – Wirral Alliance building

We have played a major role this year working with CWP, Rethink Mental Illness and experts by experience & wider colleagues to support the CMH transformation work here on Wirral and extending to Cheshire.

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Young Carers’ Voice Focus Group

Young carers are often an invisible group in our society, but they have valuable insights into health and social care. We worked with Barnardo’s Action with Young Carers Wirral to hold a second focus group in Dec 2021.

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All projects

Our year in review 2023 - 24

3,700 people

shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.

Share your experiences

1,200 people

people came to us and received clear advice and information.

Have your say

Have your say about the local health and social care services in your area.

No matter how big or small the issue is, we want to hear about it.

Tell us what you think