We make sure health and social care decision-makers hear your voice and use your feedback to improve care.
What we doHillgrove Residential Care Home is located in an exclusive residential area of Wirral overlooking BidstonHill. It provides specialist personalised care for male and female residents with varying degrees of dementia.
View reportThe October BRIDGE Forum was well attended by a diverse representation from Health, Care and Community.
View reportOur job at Healthwatch is simple, to help make health and social care work better for everyone. So when we were asked to review plans around the implementation of an Enhanced Access Service Model for GP Practices in Wirral we jumped at the chance. A lot of feedback that we receive from the public relates […]
Find out moreWe have played a major role this year working with CWP, Rethink Mental Illness and experts by experience & wider colleagues to support the CMH transformation work here on Wirral and extending to Cheshire.
Find out moreYoung carers are often an invisible group in our society, but they have valuable insights into health and social care. We worked with Barnardo’s Action with Young Carers Wirral to hold a second focus group in Dec 2021.
Find out more3,700 people
shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
Share your experiences1,200 people
people came to us and received clear advice and information.
Have your say about the local health and social care services in your area.
No matter how big or small the issue is, we want to hear about it.
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Would you like help with setting up electronic devices, changing settings to suit you, accessing information about your health and care online, and using websites and emails? Whatever your starting point, Liverpool City Region’s new guide can help you to build confidence, grow your skills and unlock what’s possible. By clicking the button below, you […]
23 October 2025
Every day, people in Wirral share their stories with Healthwatch about the care they receive. Some tell us what worked well, others highlight problems or gaps. But what happens next? Your feedback doesn’t stop with us – here’s how we use it to make a difference: Your stories make a real difference. By speaking up, […]
20 October 2025
Healthwatch Wirral has reviewed how local GP practices are improving access to care as part of the Primary Care Access Recovery Plan (PCARP). PCARP is an NHS programme designed to make it quicker and easier for people to contact their GP. It supports practices to modernise their systems — for example by upgrading phone lines, […]
20 October 2025
