Although there are many NHS services available to people in Wirral, there are no clear, simple pathways directing users to the referral mechanism or the criteria for access. Healthwatch Wirral is working with Wirral CCG to promote services to ensure patients can access care and support earlier and closer to home. These pathways have been developed to help promote and improve the access to services in partnership with the service providers and the contract teams. The independence of Healthwatch ensures a non-biased approach and enables relationships to be forged thus creating trust enabling Healthwatch to become a ‘critical friend’ in ensuring positive outcomes for vulnerable Wirral people.

Spare5 Toolkit

Our Spare5 Toolkit is an online directory of Wirral services.

Find out more

Seeing The Armour – Moving Forward From Shielding

We have heard from people in our community that it’s been hard for some of us to really know what to do if you have been shielding and feel vulnerable.

This is a simple resource to help you reflect and plan. It also provides you with some simple messages, key contacts and information you may want right now.

This resource can be printed you may also want some additional support to go through this.

If you need more help or information please get in touch on: 0151 230 8957

Please click in the link to access Version 2 of Seeing the light through the armour …thrive don’t just survive!


Dementia Wellbeing in the COVID-19 pandemic

NHS England has produced a resource to help people understand adjustments that may be made to dementia pathways during the pandemic. It is aimed at clinicians but can also be used by carers of people with dementia.

The last two pages are especially helpful as they include links to support organisations for people with dementia and their carers.

You may also find it useful to read our ‘Dementia Pathway’ resource, which is available in the GAIT Toolkits section under ‘Pathways’.