Coronavirus helplines for Wirral residents and businesses

If you are a Wirral resident and are in urgent need of food, medication, or you have another welfare difficulty, you can contact the Wirral Coronavirus Helpline on 0151 666 5050 between the hours of 9am and 5pm, Monday to Friday (out of hours support is also available on this number). Or you can email [email protected]

Businesses and community organisations: Call 0151 650 6982 or email [email protected] for support from Wirral Chamber of Commerce.

You can find local information including health advice, support for those with COVID and updates to Council services here

You can also visit Wirral infoBank to find other support services near you.

Coronavirus (COVID-19)

You will have heard lots of information which may be confusing, or concerning, to you. Healthwatch Wirral have set up this page to enable you to have access to the latest updates/information from Public Health England, plus other sources such as Healthwatch England.  Please check our website for useful information – we will endeavour to keep this as fresh and up to date as possible.

Of course, if you are at all concerned you should call NHS 111 for further information.

GOV.UK Coronavirus Page

Information about the coronavirus (COVID-19) situation in the UK, along with guidance for what to do if you think you’re at risk.

Public Health England

Guidance about coronavirus (COVID-19) for health professionals and other organisations. 

Wirral CCG – NHS COVID-19 Vaccination Programme

Information about the COVID-19 Vaccination Programme including FAQs and details of vaccine clinics.

Vaccine information in community languages

NHS videos about the COVID-19 Vaccination Programme in a range of languages.

Find help and support if you have long COVID

On 24 December, the Department of Health and Social Care updated the guidance for those who have long COVID.

The guidance has been updated with advice for those who have signs and symptoms of long COVID, those who have long COVID and are unable to work, those who have long COVID and need support to find, return to or stay in work, and for those who have a child with long COVID.

Councils are encouraged to share the range of support available for those who have long COVID as appropriate.

Your COVID Recovery

NHS advice and guidance for those affected by Long Covid including friends and family.

World Health Organisation

A summary of information about coronavirus (COVID-19) from the World Health Organisation

NHS Coronavirus (COVID-19) Overview

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

SignHealth BSL Translation

SignHealth has translated this information from Public Health England and the Department of Health and Social Care.

Easy read posters - free to print or share online

Use them on their own or in combinations to get the message across

COVID-19: Guidance for health professionals

Information on COVID-19, including guidance on the assessment and management of suspected UK cases.

Looking after your mental health during the Coronavirus outbreak

The Mental Health Foundation are part of the national mental health response providing support to address the mental health and psychosocial aspects of the Coronavirus outbreak, alongside colleagues at Public Health England and the Department of Health and Social Care.

Coronavirus (COVID-19) guidance for people with cancer - Macmillan Cancer Support

If you have cancer, it’s understandable you might be worried about coronavirus. Here is the latest guidance from Macmillan Cancer Support.

New helpline goes live to support people’s mental health

Local NHS Trust, Cheshire and Wirral Partnership (CWP), has launched a new mental health helpline for residents of Cheshire West, Cheshire East and Wirral. Open 24 hours a day, seven-days a week, it is open to people of all ages including children and young people who need urgent mental health support.

Please call 0300 303 3972 and dedicated local NHS staff will support you to access the help you need.

Coronavirus: dealing with bereavement and grief (Cruse)

During the global coronavirus pandemic we are facing a tragic loss of life, often under very difficult circumstances.

Bereaved people may have to deal with increased trauma, and may be cut off from some of their usual support network. Those who are already struggling with bereavement, or whose relatives or friends die through other causes will also be affected.

Cruse have put together these resources to share how bereavement and grief may be affected by this pandemic. It covers some of the different situations and emotions bereaved people may have to deal with. Cruse will be adding to and updating this information as the situation develops.

Grief after bereavement or loss (NHS England)

Most people experience grief when they lose something or someone important to them. If these feelings are affecting your life, there are things you can try that may help.

Support is also available if you’re finding it hard to cope with stress, anxiety or depression

Coping with bereavement (AgeUK)

Coping with the death of a loved one can be extremely hard. You may be dealing with lots of different emotions, finding it hard to process them and having difficulties moving on.

The Child Bereavement Network

The outbreak of coronavirus is a worrying time for us all. The Child Bereavement Network put together some information to help keep you up to date.

Specialist stop smoking support during COVID-19

Smokers are likely to be more vulnerable to COVID-19 as the act of smoking means that fingers are in contact with the lips, increasing the transmission of the virus.
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