Helplines for Wirral residents and businesses

Residents: Call 0151 666 5050 Monday to Friday, 9am to 5pm.

Businesses and community organisations: Call 0151 650 6982 or email [email protected] for support from Wirral Chamber of Commerce.

Coronavirus (COVID-19)

You will have heard lots of information which may be confusing, or concerning, to you. Healthwatch Wirral have set up this page to enable you to have access to the latest updates/information from Public Health England, plus other sources such as Healthwatch England.  Please check our website for useful information – we will endeavour to keep this as fresh and up to date as possible.

Of course, if you are at all concerned you should call NHS 111 for further information.

What is Social Distancing?

Social distancing could include things like temporarily reducing socialising in public places such as entertainment or sports events, reducing our use of non-essential public transport or recommending more home working.

What is Self-Isolation and what should I do?

Self-isolation is about protecting others and slowing down the spread of COVID-19. It is very important that anyone who has the virus, or might have been exposed to it, limits the number of people they come into contact with for 14 days. This is the most effective way of preventing the coronavirus from spreading.

The most important thing you can do to protect yourself and others

  • Protect yourself
  • Clean your hands regularly
  • Wash your hands with soap and water, and dry them thoroughly
  • Use alcohol-based handrub if you don’t have immediate access to soap and water

The latest information

Information for the public on the outbreak of coronavirus, including the current situation in the UK and information about the virus and its symptoms.

NHS Coronavirus (COVID-19) Overview

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

Coronavirus (COVID-19) BSL Translation

SignHealth has translated this information from Public Health England and the Department of Health and Social Care.

Guidance for social or community care and residential settings on COVID-19

This guidance is intended for the current position in the UK where there is currently no transmission of COVID-19 in the community. It is therefore very unlikely that anyone receiving care in a care home or the community will become infected. This is the latest information and will be updated shortly.


COVID-19: Guidance for health professionals

Information on COVID-19, including guidance on the assessment and management of suspected UK cases.

Looking after your mental health during the Coronavirus outbreak

The Mental Health Foundation are part of the national mental health response providing support to address the mental health and psychosocial aspects of the Coronavirus outbreak, alongside colleagues at Public Health England and the Department of Health and Social Care.

Coronavirus disease (COVID-19) advice for the public: Myth busters

From the evidence so far, the COVID-19 virus can be transmitted in ALL AREAS, including areas with hot and humid weather. Regardless of climate, adopt protective measures if you live in, or travel to an area reporting COVID-19. The best way to protect yourself against COVID-19 is by frequently cleaning your hands. By doing this you eliminate viruses that may be on your hands and avoid infection that could occur by then touching your eyes, mouth, and nose.

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