Wirral Maternity Voices – March report
The Maternity Voices Partnership (MVP) collects and collates feedback from Service Users in order to drive service improvements and improve the quality of maternity services.
Key Findings and Themes
- Antenatal Clinic – Overall, service users scored the scanning experience a 4 or above (out of 5) but they still felt they needed more clarity when given information from specialist clinics and described long waiting times for information to be given.
- Induction of Labour – Improving how information is delivered and when about what to expect about IOL to service users but also communication between staff is important. Service users who felt heard by midwives were more positive about their experience but unfortunately many service users did not feel heard.
- Infant Feeding – Service Users reported that they would like more information on the realities of breastfeeding and the impact it can have upon one’s
mental health. Also more information is needed about where to find support if it is needed, both antenatally and postnatally.
- Perinatal Mental Health – Service users are reported conflicting information on whether their medication is safe during pregnancy and where to get information from. The majority were spoken to about their mental health from their community midwife but felt this wasn’t the same from their GP.
- Young Parents – This marginalised community feel their voice isn’t listened to and attribute this to their age. They feel isolated between midwife check ups.
Read the full report, including Healthwatch Wirral’s contributions, here (PDF download): Surveys report March 2023 revised