This report outlines Healthwatch Wirral’s contribution to the Call Before Convey Service Pilot, focusing on the methods used to collect patient feedback and the insights gained from the participants. These findings aim to ensure patient experience and satisfaction is valued in evaluating the pilot’s success and exploring its potential for broader implementation.
09 April 2025
In 2024, Medequip asked Healthwatch Wirral (HWW) to provide an independent evaluation of their service and enhance their approach to gathering service user feedback. Healthwatch Wirral could also promote awareness of Medequip services in the community as well as provide information about wider health and social care provision. This collaboration aimed to develop a structured, […]
29 January 2025
We have recently published the results of a year-long study into GP Enhanced Access appointments in Wirral The report highlights key findings and trends that have emerged from our research with healthcare professionals, front-line staff and people who go to GPs in Wirral. The study found that vital information, such as the types of appointments […]
30 October 2024
Healthwatch Wirral conducted an online survey during May and June 2024 to gather public feedback from people who are waiting for an assessment for Attention Deficit Hyperactivity Disorder (ADHD), Autism Spectrum Disorder (ASD) and Autistic Spectrum Condition (ASC) from services within the NHS. Key areas of the research included the process of seeking referrals, awareness […]
07 October 2024
The purpose of this short report is to provide a unique snapshot of insight into how people who access Sole Survivor PTSD Support CIC Peer Support Groups feel around access to services, quality of care and treatment in relation to Post Traumatic Stress Disorder (PTSD) & Attention Deficit Hyperactivity Disorder (ADHD); Through sharing real lived […]
17 January 2024
This report is to share Healthwatch Wirral’s independent evaluation methodology, support and findings, including recommendations of the experiences and feedback from people using the flexible family intervention.
19 July 2023
