Enter & View and Familiarisation Visits

News - 06 March 2024

Healthwatch has the legal power to visit health and social care services to see what is working well and identify areas for improvement. The evidence collected is used to make people’s experiences better and also celebrate what is working well.

To help improve people’s experiences we make recommendations and inform changes, both for individual services and system. ‘Enter & View’ also provides a way to involve people whose experiences might otherwise not be heard.

Healthwatch Wirral spent time at Heswall Centre for a Familiarisation Visit and joint observation with a Team Manager from the Integrated Disability Service today.

A rainy Friday was made much brighter by the warm welcome from all the people who attend Heswall Day Centre.

Thanks to Deputy Manager Toni and staff at Wirral Evolutions for showing us around & taking the time to support the process.

If you or a loved one have any feedback or comments about day services. https://healthwatchwirral.co.uk/service-feedback/