Get Involved

Volunteers are at the heart of what we do. They play an important role in helping us to find out what people think about local services. Volunteering with us can help you to develop a wide range of skills and make a difference to our community.

There are currently no volunteering vacancies, but keep checking back.

Currently, volunteers are helping in a number of areas. Their current roles include:

Promotions and Events

Our volunteers are responsible for identifying events in Wirral. They also assist with the promotion of Healthwatch Wirral through the production and circulation of leaflets, posters and information across the community.


The Healthwatch Research Assistant is someone who has good background knowledge of broad health and social care services together with the ability to research data and statistics; analyse information and raise relevant questions.

Authorised Representatives

Healthwatch Wirral sends Authorised Representatives to visit certain health and adult social care services to see how they are run, known as Enter & View. Authorised Representatives are involved in:

  • meetings to plan or discuss visits
  • writing a report about what they see
  • making recommendations to improve services
  • team working

Anyone can be an Authorised Representative, as long as they are a Healthwatch Wirral Associate who has successfully completed the recruitment and training processes. This role may appeal to anyone who has experience of using particular services or who has clinical experience. The role is subject to an Enhanced DBS check.

Community Engagement Volunteers

Community Engagement Volunteers are a co-ordinated group of individuals who volunteer their time to support the signposting, communication and engagement function of Healthwatch Wirral. They are likely to be involved in:

  • Signposting
  • Information Giving
  • Participating in Task and Finish Groups
  • Encouraging the Public to Engage with Healthwatch Wirral and Become Associates
  • Raising the Public Awareness of Healthwatch Wirral

Volunteers in these roles must be confident in talking to members of the public and willing to be based out in the community. The role also requires the ability to use a laptop computer and printer. Training will be given for this if required.

Is training available for these roles?

Yes.  All volunteers will receive induction and relevant training for the role they undertake.  Volunteers also receive a handbook, personal training plan and development / achievement record.  Volunteers can also look forward to:

  • Sharing their skills and experience
  • Learning new skills
  • Developing more confidence
  • Gaining work experience
  • Meeting new people
  • Being part of a team
  • Helping the local community
  • Regular review and support
  • Recognition of their volunteering through our reward and appreciation scheme